Having problems with the Magic Mouse? We give you the solution — 2022

The Magic Mouse is a product that many users have fallen in love with both for its comfort and its portability. Many of the problems that the first generation could present were solved in the second generation, but they are not perfect teams. These accessories can suffer from failures during their useful life, which we will try to analyze and give you a solution in this article.

Bugs in Magic Mouse 2

The Magic Mouse 2 is the most recent model and it integrates a battery so that it works correctly. This does not make it invulnerable to bugs as it can present a wide variety of these, which we list below.

check the battery

In the case of the second generation, it does not integrate a battery system to give it energy, but a battery was chosen. As in any other rechargeable product, lithium batteries end up wearing out over time. This can cause intermittent disconnections or the battery to discharge very quickly. The only solution to this problem is to go to an Apple Store to have the condition of the battery analyzed so that it can be replaced. You can tell yourself if this is the problem by checking the mouse load in the system preferences. Normally it has an autonomy of one month, but if you notice that in a few days it is discharged, it is a clear sign that the battery is degraded.

Magic Mouse loading

You can prevent battery wear yourself by following some basic tips that can be found in the battery of other devices such as the iPhone itself. All batteries have a series of cycles that are consumed as the integrated battery is charged and discharged. That is why if you want to avoid problems, you can recharge it quite regularly to prevent the cycles from being consumed and always at an adequate power.

ignition problems

It is important to know if the Magic Mouse is turned on to check if the batteries are working properly. In the case of the Magic Mouse 2, when you slide the button that you will find in the lower part, an area appears that is painted in green. It is important to note that this is not an LED, so even if it appears green, it does not mean that it is on, since it does not light up when it receives power.

By pressing this button on the base and making sure that it is fully charged, it should be linked automatically. Unfortunately, there is no type of extra check to see if it is operational, since we need that indicator that other similar devices from other brands have to know that it is fully on.

If your Mac doesn't detect the Magic Mouse

Sometimes even though the battery is OK, the computer is not able to connect to the Magic Mouse. This may be due to Bluetooth connectivity not being turned on properly. To make sure you just have to go to your Mac and enter the System Preferences. Then select the section called 'Bluetooth' and check that it is activated. You will see an icon appear that will indicate the status of the connection and even of the devices that are linked. You must make sure that the Bluetooth icon, characteristic B, always appears in black, indicating that it is active and working.

If the Magic Mouse is still not detected, you can choose to turn off the peripheral for a few seconds or minutes. Once this is done, you can turn it on and check if it recognizes it by entering the same Bluetooth configuration window to see if it appears reflected or not.

Another solution that can be proposed to solve this linking problem is to unlink all the accessories that you have linked. In this way it is possible that it is forced to link to the Magic Mouse compulsorily solving all the problems.

Magic Mouse 2


Interference is not a wireless mouse's best friend. You should be aware that wireless networks operating at 2.4 GHz cause interference. That's why you should always move both your Mac and your mouse away from routers, microwaves, or cordless phone bases. There should also be no metal objects between the Mac and the mouse and they should always be within a radius of 10 meters.

It will identify that you are facing an interference if the mouse stops responding intermittently or that it goes with enough lag not responding when you press a mouse key. In addition, these interferences will be detected by other devices that you have nearby, such as speakers. Although it is something that can be quite strange, it can always happen depending on what you have around you.

Bugs with the Magic Mouse 1

In the case of the first generation Magic Mouse, the faults may be different. Especially because of the way in which it receives energy, since in this mouse model the energy is received through the batteries that can be used and not with a battery. This makes the repair easier in many cases.

check the batteries

One of the problems that the first generation Magic Mouse can have is that its batteries run out. By not including a battery, as they did with the second generation, they can die without you knowing it or simply move. When the peripheral ages, the fastening system that keeps the batteries in place can deteriorate. When colliding with the mouse or with any object they can move and therefore disconnect from the Mac.

If you are in this situation, it may be advisable to take a rectangular piece of aluminum foil and insert it into the space between the two batteries. In this way you prevent them from being moved from their place as there is no free space between them. You should not worry about the interference that can be created since with the aluminum foil there will be no such problem. Connectivity should return instantly without fear of it going away on collision with another element on the table.

Magic Mouse 1

Check if it's on

It seems very obvious, but on certain occasions it can happen that you have the mouse completely off and you don't realize it. To make sure it's on, slide the button on the back and check the LED on the front. In the case of the Magic Mouse 1 it lights up green very briefly and turns off. That is why you must be quick to see it. In the event that this LED does not turn on, it is possible that it is without a battery, so the advice that we have previously shown must be followed.

In many cases, although you firmly believe that it has been turned on, it may happen that the button does not work correctly. It is important to note that it has two unique positions, either off or on. If it is between the two or it does not stay fixed on the ignition switch, it is possible that it does not make contact correctly to finally offer energy to all the internal components so that it works correctly.

Magic Mouse Movement Problems

Most mice work on most flat surfaces, but sometimes glass can play tricks. In these cases you will notice how clearly the pointer does not move as you want. In order to solve this, try a different surface to see if it improves or not. You can also inspect the sensor that you will find on the back in search of any speck of dust that causes the laser to not pass correctly.

If none of this works, go to System Preferences > Mouse . You will find a regulator that will allow you to adjust the speed of movement to your liking. Increase it and cause the mouse to move again on a flat surface to see if it responds better or not.

Problems common to both mice

One of the buttons cannot be pressed

Keep in mind that the buttons are vital for the mouse to work properly. In this case, one of the most common failures that can occur is that the button does not slide. This mainly translates into not being able to press, since the button will find some impediment that will prevent it from occurring. Specifically, in these cases, what must be avoided at all times is the accumulation of dust in the cracks of the buttons themselves. This is especially important when you are in a room where the window is constantly open and where numerous mites can enter.

In this situation, cleaning is really important, but always carefully. As you may have seen, the Apple mouse buttons cannot be removed. In these situations, we always recommend using a pressurized air device to be able to dissipate all the residue. But in the event that the problem is not the dust, but a more sticky or gelatinous residue, you may have to use a damp cloth.

The mouse does not slide correctly on the surface

Another of the big problems that you are going to be able to find with the Magic Mouse is directly related to the sliding of the mouse. This is a really everyday action, but sometimes it can fail or not give the experience we believe. In this situation you will have to choose to try different surfaces. You must bear in mind that the mouse will only slide on very specific surfaces such as wood. But if you want to do it on glass it won't work as expected.

In these cases, you should always choose to use a suitable mat to guarantee the best possible glide. This is something that applies generally, as you will have a much more satisfying overall experience.

Go to technical service

In the event that your mouse has physical problems, you will hardly be able to solve it. These situations are for example when the mouse button doesn't work in any way or simply when you can't get it to reload. In these cases, you must go to the technical service to be inspected by those responsible for the brand. You should know that these accessories also have a guarantee just like other more expensive technological products.

We must take into account that the fault may not have any type of relationship with the use that is being given to it, but it may come from its own manufacture with a defect. In this way they will be able to replace it in a simple way and without having to pay the price of the repair through the guarantee. In the event that it is in the second year, you can use it as long as you present the corresponding invoice. In order to make this request, you simply have to contact Apple by phone to receive an appointment with both the SAT and an official store of the company. Although it can also be the case that they pick up the product itself at your home, take it to be repaired and return it to you as new.