Can't download Netflix on your iPad or get an error? We explain the reasons — 2022

Streaming services are becoming more and more the order of the day. Netflix is ​​still one of the favorites for a large part of the public, however it is possible that you find that the platform is not available for some devices. In this specific article, we will tell you the reason why your iPad may not be compatible with Netflix and therefore you will get an error and it will not even let you download it from the App Store.

Netflix compatibility errors on iPad

First of all, we must understand something, and that is that the vast majority of developers are committed to making their applications compatible with more recent devices. Generally, support for devices such as iPhone and iPad is generally chosen to be broad and even cover some obsolete models. The same thing happens with Netflix, and the app is not capable of running on all devices. Therefore, the Netflix error on your iPad could be there.

iPad settings



The first thing you should know is that Netflix requires iOS 12 or later to be able to download the app . Therefore we recommend that you check if you have this or a later version on your computer. For this you must go to Settings>General>Information and check the software version. If you actually have a lower one, you should look for the update in Settings>General>Software update , although for this you must have one of these iPad models (those compatible with iOS 12):

  • iPad (2017)
  • iPad (2018)
  • iPad mini 2
  • iPad mini 3
  • iPad Mini 4
  • iPad Mini (2019)
  • iPad Air
  • iPad Air 2
  • iPad Air (2019)
  • iPad Pro (2016, 2017 and 2018)

We remember that this iOS 12 is required to download the app, but not to use it. That is, you can have a version that includes between iOS5 and iOS11 and whether to access the app, for which the app must already be downloaded. You can also try installing the app on a recent iPhone that has the same Apple ID associated with the iPad and in its purchase history check if it is possible to download Netflix, but it is not a method that always shows a guarantee of success.

If your iPad does have iOS 12 or any version of iPadOS and the problem is that it shows you a Error message , you should try going to the App Store and in the updates section check if there is a newer version of Netflix, and if so, click on Update.

If your software version is prior to iOS 5 We're sorry to tell you that there won't be any way to get Netflix to work on this iPad, since you won't even be able to have the app at all. This is a chore if you have an iPad that is only compatible with this version, but on the other hand it is logical considering that it has become obsolete over the years.

In case of not have solved the problem Despite following these instructions, you should still try to contact Apple. The company's agents will be able to help you solve the problem, since it may not be a problem with the Netflix app but with the software, which can have various causes and almost all of them can be corrected by restoring the iPad.