What to do if your Mac has trouble syncing iCloud — 2022

If you are trying to access your iCloud Drive cloud from Mac and you are encountering problems because it does not load or only a part of it, do not worry because it could be normal or have a simple solution. In this article we will address all the possible causes for these errors to appear in macOS.

Check other synced iCloud data

When we talk about iCloud Drive, we are referring only to Apple's cloud storage service and not to other services included in this system, such as the synchronization of photos, calendars, notes or contacts, among others. For this reason, the first thing you should check is if this synchronization of iCloud services is taking place on your Mac. Open, for example, the Notes app and check that all the synchronized annotations appear. If you have any other Apple equipment such as an iPhone or iPad, you can check its operation more accurately by creating a new note from one of them and checking if it appears on the Mac (it also works the other way around).

Could Apple's servers be overwhelmed?

Although it is not common to have crashes on these servers and when they do they are resolved quickly, it is still likely that this is your problem. There is an Apple website that is precisely focused on showing possible crashes in one of its systems. You can access it by pressing here .

apple servers

If you just restored your Mac

These iCloud Drive sync failures are common when you've just restored your Mac or started it for the first time, whether it's backed up or not. Therefore, it may be normal for it to take a little longer to load, taking into account that there are many services and processes that your computer is running in the background. Yes, besides you have a lot of data in iCloud it is more than usual that this load is somewhat slower than expected and depending on that occupied space it could even take hours.

Have you logged in correctly?

It may sound silly, but maybe you're not properly signed in to iCloud or you haven't activated the corresponding tab that enables iCloud Drive. Therefore, you will need to go to System Preferences > Apple ID > iCloud and verify that said tab is correctly activated. If you want to rule out that the process has been blocked, you can restart it by deactivating the tab again and activating it again.

iCloud Drive sync on Mac

Test from other devices

Your iCloud Drive folder may appear blank in Finder, which doesn't necessarily mean it's empty. Therefore, we recommend you go to another Apple device and access the folders you have in the cloud and add a document, folder or file there in order to see if it appears on the Mac. It is recommended that this new data that you store takes up little space for fast synchronization. If you see that it doesn't load on your Mac, try doing it the other way around, adding a file from your computer and seeing if it shows up on your other device.

Check your internet connection

Uploading files and documents from iCloud Drive requires an Internet connection on your Mac, either via cable or Wi-Fi. We advise you to carry out a speed test to determine if you have a good connection or not. If you detect that it is slower than usual and are you using cable You should check that it is correctly connected to the router and to the Mac. In fact, it is advisable that you try to change it if you have any other.

router ports If you are connected by WiFi Check that you are on the correct network. You could also try turning off the router for a few seconds and turning it back on, testing later if you have a better connection. Any other incident related to a bad or no internet connection should be reported to the company that provides the service so that their specialists can solve the problem.

If you are sharing internet from iPhone

Precisely spinning with the above, if the Internet connection that your Mac has comes from sharing data from an iPhone, you could be facing a problem. We understand that if you are using this internet connection it is due to the absence of a Wi-Fi network in the place where you are and although it is true that you will be able to browse and access a multitude of online services with this connection, there will be certain actions that you may not be able to carry out because the iPhone is preventing it to save data from your rate. Syncing data from iCloud Drive and iCloud in general might therefore be slower or even impossible to perform with this connection.

Update Mac software

While iCloud Drive should sync even if you're not on the latest version of macOS, there could be some sort of software issue that's preventing it. Therefore, a very important tip to keep in mind for this and many other problems is to update the device. Go to System Preferences > Software Update and check if there is a newer version of the operating system that you can download and install. If you're on a very old version, you may have to go to the Mac App Store and the Updates tab to find it.

macOS 11.2.1

Go to the web version if you need it urgently

At this point, if you have not been able to solve the problem and have made sure that everything works correctly, you will only have to wait for the data to be completely synchronized and you can access it. It is understandable that the load can become desperate, but there is no other way and no matter how desperate you are, It is the most common solution in most cases. . If you need immediate access to a file, you can visit the iCloud website from your browser (preferably Safari) and manage it from there. Unfortunately, this web version has some shortcomings, such as not being able to download complete folders unless you select all the files, just as you won't be able to upload them either. However, it can help you get out of trouble.

Hardware is almost ruled out as a problem

If you haven't been able to fix your sync issues even by waiting for the sync to attempt to complete, you'll have no choice but to contact Apple Support to discuss this issue and request a solution. That it is a failure of computer components is strange, since they do not usually manifest themselves in this way. However, it will be the company's own specialists who can assure you of this more accurately, and may even ask you to take the Mac to technical service. Remember that you can contact the company from its technical service website .