Problems syncing photo streams with iCloud — 2022

We always talk about the Apple ecosystem as something extremely positive and productive. One of the clearest examples lies in the possibility of sharing our photos on all computers without taking up space on them. But sometimes this photo streaming feature can fail and in this article we will tell you how you can fix it.

What is iCloud Photo Stream?

If we are within the Apple ecosystem with different company devices like an iPhone and a Mac, we always want all the files everywhere. In the specific case of photographs, the Photos application allows us to have new local photos in the cloud to have them on any computer. All streaming photos can be viewed on Mac, iPhone, iPad, iPod Touch, Windows PC, and even Apple TV.

Unlike photos in iCloud, with this streaming feature iCloud storage space is not subtracted . Simply upload the photos and videos of the last 30 days with a maximum of 1000 videos. The only problem we can find is that the modifications we make are not updated on all devices. Also, only 'ad-block'> .jpeg formats are supported.

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Always check the internet connection

Regardless of what device you're on, this is essential for photos to sync. if you are connected via Wi-Fi You should check that this connection is good, even doing a speed test to check if you are getting a good signal. If it is via mobile data, Keep in mind that this synchronization functionality could be disabled (on iPhone and iPad check it in Settings > Mobile data). Any incident that may occur with your internet connection must be reported to your operator to verify if it is an incident in the area, if they have to repair your router or if there is any other problem that depends on them.

Likewise, you will have to carry out different tests to determine if exactly this is the problem. You can go through trying other Wi-Fi networks you have at home, or also connect to another person's internet. Above all, it can be interesting to try different operators, although you will definitely have to contact your network provider so that they can give you a solution. It is essential to have an adequate connection, since, as we have previously mentioned, these files are in the uploaded cloud and in order to access them, you will have to have a stable and high-speed connection.

Check your Apple ID, is it correct?

iCloud Photo Library is associated with your Apple account, so if you're signed in with a different account than the one you originally used to store your photos, your photos won't appear. You can review it quickly in the settings of each device. On iPhone and iPad it's Settings > your name, while on Mac you'll see it in System Preferences > Apple ID. If you logged in with another account, all you have to do is log out of the one you used and log in again with the good one.

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If you just set up the device

When setting up an iPhone, iPad, or Mac for the first time, it could take several minutes or even hours for everything to be ready. Although you can navigate through the terminal, use applications and others, keep in mind that the device will be loading a lot of data related to your Apple ID in the background. Regardless of whether you uploaded a backup or not, if the photos have iCloud sync enabled they will be uploaded and this is one of the upload processes that can take the longest, so we recommend having the device connected to WiFi, with good battery level (or charging) and arm yourself with patience. If you also have many photos and videos, this will be even slower. This is mainly due to the fact that videos are the ones that have a significantly higher weight, and therefore speed and waiting time will be significantly sacrificed.

Make sure you have iCloud Photo Library turned on

It seems absurd, but it is possible that the fault is easier to solve. If you do not have the synchronization of the Photos app activated on your devices, it is certain that it will not upload the content. Therefore, it is recommended that you review these settings as we tell you in the following sections.

On iPhone and iPad

  1. On iPhone or iPad, go to Settings and go to the top where your username appears and click on it.
  2. Sign in to iCloud.
  3. Find and go to Photos.
  4. Check that the option ‘My streaming photos’ is active. If it is, deactivate it and confirm the action by clicking on 'Delete'.
  5. Turn it back on normally.

If the photo you're looking for is quite recent, you should keep in mind that the Camera app must be closed for it to start uploading, a process that can take a few minutes. It should also be noted that the team must have more than 20% battery and not be in power saving mode. In this mode, what the operating system does is optimize the different background tasks where this streaming load is included. Obviously, in this situation we recommend you do it from home and with complete peace of mind, since it is not a task that you should carry out with high priority and you can wait until you have more time.

From a Mac computer

  1. Open the Photos app.
  2. In the top menu bar go to Photos.
  3. Go into Preferences.
  4. Go to the iCloud tab.
  5. Check that the option 'My photos in streaming' is activated.

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on Apple TV

The Apple TV is a very versatile device, and it also allows us to view streaming photos from the rest of the ecosystem. If you have problems with this device, you simply have to follow the instructions below:

  1. Go to Settings> Network> Wi-Fi and check that you are connected to the internet.
  2. Go to Settings> Accounts> iCloud and check that the option My photos in streaming' is active. If it is, but they still don't appear, you can deactivate it and reactivate it as in the case of the iPhone.

It is also important that you take into account the capacity limitation that the Apple TV has. If you have a lot of content downloaded locally, streaming photos may not finish uploading. In this case, it may be interesting to have the cable connection activated so that the connection is much faster. The content that is uploaded to the Apple cloud is usually heavy, especially if we are talking about videos, so having the highest possible bandwidth can always be recommended in these exceptional consultation situations.

Storage space is also key

The upload of photos in streaming refer to those that have been saved in the last 30 days. Of course, the amount of content can vary, so it can have a greater or lesser weight depending on the number of elements there are. If you have little free memory on your device, the library may not be able to load or may be partially loaded. Therefore, we recommend you check the free space you have and clean up your files and applications if you want to have enough space so that this content can be loaded. Although it is always advisable to activate the option of optimize storage so that it hardly occupies.

Obviously, this can become a problem, since having a greater capacity to store in the cloud makes it necessary to pay much more money. Likewise, you must remember that the space is shared with the rest of the devices that share the same Apple ID. This also happens when a family is created in order to lower the final costs of the storage plan, also having access to many other advantages within the ecosystem itself.