The iPhone 12 now have a new repair policy — 2022
Despite only being on the market for a few months, the latest Apple phones are already occupying part of the repairs of technical services. Whether due to a factory defect like the famous onesyellow screens on iPhone 12or due to any breakage resulting from misuse. Now it has become known that the Cupertino company is beginning to carry out a new policy regarding the repairs of these terminals, including the 'mini' model.
Goodbye to deliver a replacement iPhone 12 in some cases
Although there are some problems that can be solved by updating the software, there are some others that do or do require technical support. Breaks in the back or the screen, battery changes... Until now, when a user went with their iPhone 12 for repair, either in an official store or in an authorized service, in most cases a new or reconditioned phone was received.
Well, this commented previously seems to be already something past, since since MacRumors they report an internal Apple document in which it is said that now it is specific parts will be repaired at the moment without the need to give the user another terminal. In that report it is said that the technical services will have at their disposal a back cover of the iPhone 12 and iPhone 12 mini.
That case does not include the motherboard, rear cameras, battery, screen and other components other than the rear glass itself along with its frames, since it is understood that these repairs would be separate. Therefore, this change would only affect owners of an iPhone 12 or iPhone 12 mini who wish to repair the back of their device due to having suffered a blow, fall or scratch.
Regarding free repairs
It must be said that the procedure carried out by technicians with any iPhone is indifferent to whether the device is damaged by a factory defect or a problem resulting from misuse. In the first case, they are usually free repairs because they are covered by the guarantee, while the others require payment by the customer.
So far no problems have been reported on the back of the new iPhone as a result of a possible manufacturing defect, since the vast majority of cases are caused by accidental knocks. In any case, if you have a problem that can be guaranteed to be outside your control, you can claim free repair at Apple or an SAT, regardless of whether it is required to replace only the damaged part or the entire device.
In the end, the best recommendation that can be made is to treat the mobile with great care, and even more so now that it is still new. We remember that depending on which component breaks, we could find a repair cost that is not pleasant, something that happens, for example, in theiPhone 12 mini screen repair,which is more than 250 euros despite the fact that it is the terminal with the smallest panel.