Put a solution to all the problems with AirDrop on iPhone — 2022

Sending files between two devices that are within the Apple ecosystem is very simple and fast thanks to AirDrop. But this is not a function that is perfect and sometimes it can fail. In this article we tell you everything you need to know to solve all problems with AirDrop.

Most frequent causes of failure

System configuration, connections, or the distance between devices are often the main causes of AirDrop failures. Obviously they are not the only ones, but as obvious as they may seem, they should always be taken into account at the first sign of failure.

AirDrop Settings

You may think that you have the settings to receive or send AirDrop files turned on and you really do not. And it is that, although you see it in the sharing options, it does not mean that it is active. However, the way to check that it is active is very simple, just having to follow these steps:

  1. Open Control Center on the iPhone.
  2. Press and hold the upper left box belonging to connections.
  3. Now hold down the AirDrop icon.
  4. Choose one of these settings:
    • Only contacts
    • Everyone

activate iphone airdrop

It is also convenient that the other device with which you are going to exchange files or data also has this option enabled, since otherwise it will be of little use if you have it activated.

Connection issues

It should be noted that AirDrop is a technology that works thanks to the connection WiFi , so it must be enabled. And beware, it does not mean that you must be connected to a network of this type, but it does mean that the option must be enabled so that there can be an AirDrop connection between two devices. Therefore it will be recommended that you check it in the control center or in Settings> WiFi. The same happens with the Bluetooth.

Obviously, and as we discussed in the previous section, it is convenient that the other device with which the data is going to be exchanged also has this function enabled. In the case of the iPhone, you should know that it is enough for it to appear in gray in the control center, which means that even if it does not have a connection to a router, the function as such is enabled.

The receiver is not in your contacts

Another of the failures that can occur with AirDrop is that the receiver or sender of the data that is exchanged is not among your contacts. In most cases, and as a security measure, sending is limited to devices whose Apple ID you have registered in your address book. That is why if it does not appear in AirDrop, check your contact list to check if you have added that person or not.

Although these privacy options can be edited in the control center itself by long pressing on the section where you can activate or deactivate airplane mode or WiFi and clicking on the AirDrop icon at the bottom. If you have it added, it is recommended to edit the contact card and enter the email that corresponds to the Apple ID of the receiving device. In this way you can guarantee that everything works correctly between both teams.


Distance greater than recommended

You must keep in mind that AirDrop works due to the proximity of two devices, not being a system that serves to send files to the other side of the world. As reported by Apple through its own website, the range of AirDrop is only 9 meters , which corresponds to the Bluetooth range. That is why both teams must be quite close for it to work optimally.

Logically you are not going to measure distances with a meter, but it is advisable that you try to get both devices as close as possible. Even if you are closer than those 9 meters, since this distance could be the correct one and yet there is some intermediate obstacle that is preventing a correct connection between the devices.

Actions that help avoid problems

We are now going to explain solutions at the software level that are capable of not only fixing AirDrop problems, but also others. And it is that they are actions that are carried out in a multitude of failures that are related to the iPhone operating system.

Restart the iPhone

On many occasions the problem that arises in these situations is an internal system bug. This can be due to a process that is not running correctly or is simply running in a loop without being able to stop. In these situations, it is best to restart the iPhone itself, even if it seems rudimentary.

Shut down reboot iPhone

In this way, all the processes that are open are closed and they are started again in a normal way to have the iPhone clean, as happens with connections such as Bluetooth or WiFi, which are also reset, being something vital for the operation of AirDrop . If you accept another recommendation in this sense, we would tell you not to restart it, but to shut it down in a normal way and keep it that way for 15-30 seconds before starting it again.

Keep your iPhone up to date

It is important to keep in mind that there are many updates that are released for the iPhone. These include different improvements of considerable importance in the functions of the software, such as AirDrop. That is why if you are having problems in this regard, you should always have the operating system updated since the bugs that are occurring in the operating system can be resolved.

If it is true that sometimes it can happen that it is a bit scary to update, but it can be very worthwhile both for the resolution of bugs and the patching of security flaws that may be present. That is why we align ourselves with Apple in this regard and insist on recommending always having the latest version available.

Reset network settings

In a previous point we mentioned the importance of WiFi and Bluetooth for the correct operation of AirDrop. Well, if despite configuring everything correctly you experience problems, it is advisable that you reset all the connections in this regard. This will mean that all the WiFi and Bluetooth connections you had will be erased, requiring you to reconnect, but it will eliminate any possible problems with them.

In order to reset these settings you must follow these steps:

  1. Go to Settings.
  2. Enter General.
  3. At the bottom of the screen, click on 'Reset'.
  4. Choose the option ‘Reset network settings’.

reset iOS network settings

Restores the operating system

If none of this has worked correctly, some measures will have to be taken that are undoubtedly much more aggressive. We are talking about the reset of the operating system that will end up causing all services to be completely restored. In the end you will have the mobile as if it were fresh out of the box and brand new. In this way, if the problem is in the software, it will end up being resolved even though you may lose data.

The latter is important since when formatting the iPhone or the iPhone, it is necessary to avoid doing it through the backup that you have been able to do by all means. In this way you will avoid exporting the error that you are having on your iPhone, even if this means that you have to invest time in being able to leave your device as you had left it. In the event that this does not work, you should contact Apple's technical service so that they can review the service and its operation, as well as review the hardware.

What to do if you couldn't fix it

At this point it is unlikely that you have not solved the problem, since the previous tips should have worked for you. However, we do not deny the evidence that it does not work for you and therefore we recommend that you take a more drastic solution such as go to technical support. It may not be anything serious later and there may be a simple solution, but in these terms it is already the specialists who can make a better diagnosis of the fault.

Of course, before going to the appointment in an Apple Store or SAT you must have carried out all the previous steps mentioned in this post, since they themselves will advise you to do so. It's also a good idea to back up your data, so that if your device needs to be restored or you get a new one, you can have all your information at hand without losing anything important.