Apple sings the mea culpa and offers battery changes for 29 dollars — 2022
Apple just released a release singing the mea culpa for the problem of the iPhone slowed down and offers compensation to change the battery of affected iPhones even out of warranty.
The news of the iPhone slowed down is hitting Apple hard, where they are accused of hiding information and forcing customers to renew their terminals due to planned obsolescence.
Various complaints around the world , put Apple on the ropes in recent weeks by having unethical practices, especially when they themselves confirmed it through a statement. Apple, for its part, affirms that its purpose was not to deceive customers and that they try to extend the life of their devices as much as possible.
Apple offers battery changes for $29
At the beginning of the year, Apple will launch a new update of your iOS operating system, where they will show more information of interest to the user. In addition, also from the beginning of next year until end of 2018 , will offer a battery change for $ 29 for all users who have an iPhone 6 or higher.
For their part, they also defend themselves against the problem of batteries lithium ions that offer some wear with some uses and high temperatures. They insist that the company will continue to work to better manage energy.
apple wants regain user trust . They insist that they are doing their best to extend the life of their devices and that they are proud that the brand's products are recognized for their durability and for maintaining their value for a longer time than that of their competitors.
They appreciate the customer trust , where they will continue to make an effort to maintain it, and in the case where they have lost it, to recover it again. A gesture that is appreciated, but that comes at a very deteriorated moment by clients who had felt cheated.
Apple reports that iOS 10.2.1 introduced new power management features for prevent blackouts and restarts unexpected due to some worn out battery . In Spain, we still have no news from Apple to compare the official price of battery repair.
What do you think of this letter of apology from Apple? Do you think changes should be free?