Apple gives in and will repair MacBooks with keyboard problems for free — 2022

Following customer complaints, Apple in the end he gives in and will repair the MacBook and MacBook Pro with keyboard for free butterfly that they suffer some problem in their operation.

This new program repair Y substitution free It is available to everyone, without country restrictions. The procedure could include replacing one or more keys up to the entire keyboard.

To take advantage of this free repair or replacement program, we simply have to contact Apple through its support application, by telephone or go to an Apple Store or authorized center with some of the Models affected .

Apple will repair MacBook and MacBook Pro for free

The new butterfly keyboard mechanism included in the MacBook and MacBook Pro is causing serious problems for users who decided to buy one of Apple's new Macs. Californians offered some somewhat curious solutions, such as blow the keyboard in a certain way.

According to Apple itself, the problems that caused a bad user experience are included in a little percentage of keyboards. We remember that a few weeks ago Apple was about to receive a class action lawsuit For this problem. The most common symptoms are:

  • Unexpectedly repeating letters or characters
  • Letters or characters that do not appear
  • Key(s) that feel sticky or don't respond consistently

It should be emphasized that this repair program does not extend the warranty of affected MacBooks and MacBook Pros. Instead, if the Mac were out of warranty, it would also be covered for free. Similarly, from the own official website , inform that this program will be valid for 4 years from the first purchase.

The affected MacBook and MacBook Pro are as follows:

  • MacBook (Retina, 12-inch, Early 2015)
  • MacBook (Retina, 12-inch, Early 2016)
  • MacBook (Retina, 12-inch, 2017)
  • MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports)
  • MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)
  • MacBook Pro (13-inch, 2016, Four Thunderbolt 3 ports)
  • MacBook Pro (13-inch, 2017, Four Thunderbolt 3 ports)
  • MacBook Pro (15-inch, 2016)
  • MacBook Pro (15-inch, 2017)

In the event that you have repaired the keyboard in an authorized center, you can request a refund from Apple providing the corresponding invoice so that they pay you the amount of the repair.

Have you experienced any problem with the keyboard of your MacBook or MacBook Pro? Did you pay for a repair?